Our survey of 100 leaders of large UK businesses revealed encouraging steps are being taken to strengthen crisis resilience but it also revealed some widespread misunderstanding of the cover afforded by certain types of crisis insurance. 

Find out more in our latest crisis report.

Download Report

Enter your details to download the report.

You can opt out of marketing communications at any time by contacting us.

For the second year running, our crisis report examines the results of interviews with chief risk officers, risk managers, finance directors and board level executives at 100 large companies in the UK. We explore how they have responded to emerging crisis threats, their current perceptions of support and their view of cover available to them in the market vs the reality.


To find out more about combating crisis complacency and how to build the resilience of your business, download our report:

Download Report

Arthur J. Gallagher (UK) Limited is authorised and regulated by the Financial
Conduct Authority. Registered Office: The Walbrook Building, 25 Walbrook,London EC4N 8AW. Registered in England and Wales. Company Number:1193013. 

Despite the many protocols and risk assessments that seem to be taking place, there is a significant blind spot when it comes to insurance. There is a concerning level of complacency – or confusion – over what businesses believe they are covered for by their current coverage remit.

Paul Bassett – Managing Director, Crisis Management


One of the most compelling insights from this research is that businesses are leaving themselves potentially exposed through significant gaps in their crisis coverage and incident support, as some of the key stats show:





have been hit by a major crisis event in the last year alone

expect to experience a cyberattack or data breach in the next 12 months

only 30% have reassessed their insurance cover following recent high profile attacks

wrongly believe they are indemnified for loss of data and reputational damage under their current policies

Businesses today face an onslaught of complex risks, particularly those relating to major crisis events. Our research indicates that while many have reviewed protocols, stress-tested plans and increased training for their people on how to respond, in the wake of recent high profile terrorist or state-sponsored events, there remains a misunderstanding about which cover solutions indemnify against specific perils and would be triggered in particular situations.

Our report tackles new trends and tools, such as the use of social media and updated crisis protocols, and explores coverage options to enable businesses to remain on the front foot in a changing threat environment.

For more information contact:

Fix the following errors: